Delta Fitness Local Pickup Process Guide

Delta Fitness offers a local pickup option that saves customers 20% on their purchase compared to delivery. We believe that this process not only lowers costs to you, the buyer, but also for us in the savings of shipping costs. Not to mention that given how we have all seen how heavy equipment can take a beating in the shipping process! We wanted to write this guide to share a more detailed view in how our process works! 

This guide outlines the step-by-step process for scheduling and completing a local pickup at Delta Fitness. 

Step 1: Place Your Order

• Browse and Purchase: Visit www.deltafitnessequipment.com to select your desired fitness equipment, such as the Illinois Barbell, Onyx Bumper Plates, or Wacker Wall Rack.

• Choose Local Pickup: At checkout, select the local pickup option to receive a 20% discount on your order. This discount is applied as an incentive for picking up your equipment in person.

• Order Confirmation: After completing your purchase, you’ll receive an email confirmation with your order details. The order status will show as "Processing" until pickup is completed.

Step 2: Schedule Your Pickup Appointment

• Receive Scheduling Email: Along with your order confirmation, Delta Fitness will send an email containing pickup instructions and a link to our appointment scheduling system.

• Book Your Appointment: Use the provided link to access the scheduling system and select a convenient time for pickup. Appointments are available Monday through Saturday, 9 AM to 4 PM, and must be booked in advance.

• Timely Scheduling: You can schedule your appointment as soon as you receive the email, ensuring flexibility to align with your availability.

Step 3: Prepare for Pickup

• Verify Order Details: Double-check your order confirmation to ensure all items are correct. If you need to make changes (e.g., switching from pickup to delivery), contact Delta Fitness at least 24 hours before your scheduled appointment. Note that switching to delivery will remove the 20% discount.

• Cancellation Policy: If you need to cancel, email info@deltafitnessequipment.com with "CANCEL" in the subject line. Full cancellations are possible for local pickup orders, but partial cancellations (if part of the order is shipped) may not be accommodated if shipping has progressed too far.

• Plan Your Visit: Delta Fitness is located in Chicago, and pickup occurs at our facility. Ensure you have a suitable vehicle to transport your equipment, as items like barbells, racks, or bumper plates can be heavy and bulky.

Step 4: Collect Your Equipment

• Arrive at Scheduled Time: Visit the Delta Fitness facility at your appointed time, Monday through Saturday, between 9 AM and 4 PM.

• Meet the Team: Delta’s team will have your equipment ready for pickup. You’ll have the opportunity to see our operation firsthand and, if desired, try equipment before loading it.

• Load and Go: The process is straightforward—your gear will be prepared, and the team will assist as needed. Once loaded, you’re ready to bring your new gym equipment home.

Additional Notes

• Benefits of Local Pickup: In addition to the 20% savings, local pickup allows you to inspect equipment in person and avoid shipping delays. Delta Fitness prides itself on fast service, with most orders ready for pickup promptly after scheduling.

• Contact Support: For questions or assistance, reach out to Delta Fitness via email at info@deltafitnessequipment.com or by phone. Their team is available to guide you through the process.

• Chicago Proud: As a family-owned, Chicago-based business, Delta Fitness emphasizes quality and customer satisfaction. Supporting them means supporting a local brand dedicated to the Midwest fitness community.

By following these steps, you can efficiently complete your local pickup with Delta Fitness and start building your dream home gym with high-quality, Chicago-made equipment.